No, another advantage of a ugo™ is that it fits all smartphones including the iPhone 8, 8+, X, 11, 11 PRO, Samsung Galaxy S10. This gives you the flexibility of upgrading to a new phone without having to invest in a new case too. Some of our customers have even fit as many as three phones in the case at one time (one in the window, and two in middle).
Yes, in most instances all phone functions except the rear camera can be used easily with the ugo™. To ensure a truly waterproof phone case, there is not a charging port or headphone jack in the case. Many of our customers use Bluetooth headphones with their smartphone whether they are using the ugo™ or not. Keep in mind the ugo™ has room to fit a portable phone charger to help plan for those moments when your device needs that extra charge after a full day of use.
ugo™ wants to make sure your phone is safe which is why we have had our phone case Third Party Tested for water resistance. ugo™ is Certified Waterproof with a waterproof rating of IP68. We followed the lead of experts in public safety and scuba gear when we engineered the ugo™ pack. The ugo™ waterproof phone case uses the same type of zipper that is used on divers’ drysuits and hazmat public safety drysuits. The patented TIZIP® waterproof zipper is tested to hold up to 10,000 pulls. As long as your zipper is completely closed, the seal will be airtight and no water, sand, or even a germ can get in. To test if your ugo™ is waterproof simply ZIP, SEAL, and SQUEEZE with each use, and your ready for fun on the water!
Yes! The key to making sure your ugo™ is waterproof with each use is simply ZIP, SEAL, SQUEEZE! The ugo™ is airtight, not even a germ can penetrate your ugo™ pack. You will feel that the ugo™ is sealed airtight after you give it a squeeze.
Customers have told us that call volume is excellent with the phone in the case, for both listening and speaking. Most people have no problems making calls with the ugo™ in the case. You will love not having to worry about removing your phone from the case to answer a call and risk water damage to your phone or worse yet having it sink to the bottom of a lake, river or ocean.
Purchasing a ugo™ to protect your phone is much less expensive than the replacement cost of a phone. Here are the main reasons our customers choose ugo™ over the competition:
Yes the ugo™ comes with an adjustable and removable strap so you can wear it your way. The ugo™ strap is great for keeping your phone close to you and safe, and will keep your hands free for paddling, fishing, or other water sports.
The defining difference between the ugo™ and other competitive waterproof pouches is that many claim to have this rating but didn’t receive it through third party testing. Here is how to read and understand the IP68 Rating:
Yes! There is nothing stopping you from taking that gorgeous selfie or video on the water (or even underwater!) and sharing it with friends… No more risk of losing the selfie (and your phone) in the water. TIP: When taking a picture underwater you must the side button and for video you must start the video, hit record, before taking the phone under the water.
The ugo™ phone case is truly waterproof as long as you have the uZIP™ waterproof zipper completely closed. It is normal for the zipper to feel a little stiffer than a typical zipper, since it is a waterproof zipper. To test if your ugo™ is properly closed simply ZIP, SEAL, and SQUEEZE with each use, and you are ready to enjoy a worry free day on the water.
Yes! The ugo™ is unlike other waterproof phone cases because it also floats! The ugo™ was tested to be waterproof in depths of up to 20 feet for any length of time. The ugo™ was also tested to float while weighted with 20.6 ounces, that equals the weight of 3 phones and other gear!
Yes! The ugo™ is actually a waterproof phone case and wallet in one! The inside has 3 spots for your credit cards and an additional zipper pocket good for housing cash or medication. The wallet phone case can fit your phone, credit cards, cash, lip balm, and keys for your boat and car. Even items like an EpiPen, inhaler, or eye drops can fit in the ugo™ along with a phone. Some people have fit 3 phones in the case (one in the window and two in the middle). It is perfect for when you just want to carry the essentials for a day on the water or beach. Some of our customers have coined it their “boat purse” or “boat wallet” because it suits their lifestyle on the water so perfectly.
All phones. The ugo™ waterproof phone case is designed so that even the largest smartphones will fit in it.
The ugo™ is 7.5" long, 4.75" tall and 1.25" thick.
The ugo™ phone case is warrantied for one year and should you have a warranty issue please email us at firstname.lastname@example.org. To register your ugo™ product for our warranty, visit our warranty page that contains complete information.
No, the ugo™ products will not be damaged by the sun, saltwater, or chlorine. It is chlorine resistant, UV resistant, and saltwater resistant, ugo™ products are extremely rugged.
We found a simple solution is to rest your thumb (or any finger) on the screen when pressing the home button to wake and unlock. Once you have the phone unlocked, it will perform without that extra touch. It is only needed when unlocking.
Yes, the ugo™ products insulate electronics from extreme heat or cold, which helps to preserve your battery life. It is third party tested to 120 degrees F and to -20 degrees F and functioned as normal. The ugo™ products are also a great solution for ice fishing, where items tend to fall down the ice fishing hole and one ugo™ even participated in the Iditarod!
The uZIP™ Waterproof Zippers are highly resistant to damage caused by dirt or sand - simply clean with soap and water. To clean the packs, simply use soapy water, and a soft brush. When the ugo™ packs are not in use, it is best to store with the zipper closed. Make sure the inside is completely dry before sealing for long-term storage. It is normal for the zipper to feel a little stiffer than a typical zipper since it is specially designed for scuba diving suits. Click here to learn more about caring for your ugo™.
The uZIP™ Waterproof zipper is the most technologically advanced zipper in the world! But ensuring your items stay safe and dry for many years does require a little bit of care. Before using your ugo™, simply apply a small amount of the included lubricant to both sides of the U-shaped docking station at the end of the zipper (do not apply lubricant to the actual zipper). If you lose or run out of the lubricant, a simple silicon lubricant will do. Do not use the lubricant on the entire zipper - only the docking station. We recommend applying the lubricant once per month.
There is a 30 day return policy. Should you need to return your ugo™ for any reason please send to the following address:
ugo wear Returns
610 SE 9th St
Minneapolis MN 55414
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